Last Updated: July 3, 2026
Privacy Policy
Last Updated: July 3, 2026
Welcome to Cheeky Monkeys Houston. As a trusted Indoor Playground Houston, we are committed to protecting your privacy and ensuring your data is handled securely, transparently, and in strict compliance with all mobile messaging and CTIA guidelines.
How We Handle Your Data
Information We Collect
We collect information you provide directly to us, such as when you book a party, sign a liability waiver, contact customer support, or otherwise communicate with us. This may include your name, email address, phone number, and payment information.
How We Use Information
We use the information we collect to provide, maintain, and improve our services, process transactions, send related information including confirmations and receipts, and provide customer service. We do not sell your personal data.
Cookies
We use cookies and similar tracking technologies to track the activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
Data Security
We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please note that no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.
Children's Privacy
As a family entertainment center, we collect the minimal necessary information regarding minors (such as names and ages) solely as provided by a parent or legal guardian for the purposes of managing bookings, liability waivers, and party coordination. We never market directly to children under 13.
Third Party Services
We may employ third party companies and individuals to facilitate our service (such as payment processors and booking software). These third parties have access to your personal data only to perform these specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Customer Rights
You have the right to request access to the personal information we collect from you, change that information, or delete it under certain circumstances. To request to review, update, or delete your personal information, please submit a request to our management team.
Mobile Information Disclosure
SMS Communications
We respect your privacy regarding mobile communications. By providing your phone number, you consent to receive booking updates, reminders, and related service communications via SMS.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
CONTACT US
Have Privacy Questions?
We’re here to help parents understand how we protect their families. Reach out regarding your data, privacy practices, or to make an SMS opt-out request for Cheeky Monkeys Houston.
Cheeky Monkeys Houston is the premier Indoor Play Center offering unforgettable Kids Birthday Parties and the best Birthday Party Houston experiences.
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