UPDATED: JUNE 12, 2026
Cheeky Monkeys
Terms & Conditions
Welcome to the official terms and conditions for Cheeky Monkeys - Franchised Location. This agreement governs your use of our website, bookings, party packages, and family entertainment services.
LEGAL TERMS
Core Agreements
2 Business Name
The services described herein are provided by Cheeky Monkeys - Franchised Location.
3 Acceptance of Terms
By using our website, booking a party, purchasing admission, signing a waiver, submitting a form, or communicating with us in any way, you agree to be legally bound by these terms.
4 Services
We operate indoor playground and birthday party centers offering open play, birthday parties, camps, special events, memberships, waivers, and family entertainment services.
5 Bookings, Payments, and Cancellations
All reservations, deposits, and party packages are subject to our standard payment and cancellation rules. Rescheduling, no-shows, and refunds are strictly handled according to the location-specific policies provided at the time of your booking.
6 Waivers and Safety Rules
Parents or legal guardians may be required to sign liability waivers before entry is permitted. All guests must follow posted facility rules, staff instructions, socks-only requirements, age guidelines, and safety protocols at all times to ensure a secure environment.
OPERATIONAL POLICIES
Policies & Usage
Clear guidelines for supervision, media, website usage, and facility participation to ensure a safe, fun, and transparent environment for all our guests.
Children and Supervision
Children must be actively supervised by a parent, legal guardian, or responsible adult at all times while on the premises. Staff members are present to ensure facility rules are followed but do not serve as substitute supervision.
Photos, Videos, and Media
We respect the privacy of all our guests. Photos, videos, and other media may be taken during events, birthday parties, and open play only as allowed by applicable consent, releases, or local law. Please be mindful of capturing images of children other than your own.
Website Use
You agree to use our website for lawful, personal purposes only. Misuse, unauthorized access, copying, scraping, transmitting viruses, or engaging in any harmful activity directed at our digital properties is strictly prohibited and may result in a ban from our services.
Third-Party Services
Booking, payment processing, waiver signing, CRM, email, SMS communications, review collection, and site analytics may be provided by trusted third-party platforms. These services are governed by their respective terms of service and privacy policies.
Limitation of Liability
To the maximum extent permitted by applicable law, Cheeky Monkeys and its independently owned franchised locations shall not be liable for any indirect, incidental, punitive, or consequential damages arising from the use of our services, participation in activities, or website usage. Participation is entirely at your own risk.
Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Any changes will be posted on this page with an updated Effective Date. Continued use of our website or services following any changes constitutes your acceptance of the revised terms.
SMS Communications
SMS TERMS OF SERVICE
By opting into SMS communications from Cheeky Monkeys, you agree to receive text messages regarding bookings, party inquiries, appointment reminders, waiver reminders, account notifications, customer support, promotions, special offers, events, and updates
You must be at least 18 years of age or the parent or legal guardian of a minor to enroll in our SMS program. By opting in, you represent that you meet these eligibility requirements..
Message frequency may vary. Message and data rates may apply.
Reply STOP to unsubscribe. Reply HELP for assistance.
Consent to receive SMS messages is not a condition of purchase.
SMS consent is not shared with third parties or affiliates for marketing purposes.
Carriers are not liable for delayed or undelivered messages.
